Web Design Terms

Multi-Page Website Design & Development Terms and Conditions

This Multi-Page Website Design & Development Agreement (“Agreement”) is entered into between the client (“Client”) and TaylorMade Global (“Company,” “we,” “our,” or “us”) for the purpose of designing, developing, and launching a multi-page website project.

1. Scope of Services

The Company agrees to provide website design and/or development services for a multi-page website project as outlined in the approved proposal, invoice, scope of work, or project documentation.

Services may include:

  • Website strategy and planning

  • Custom web design

  • WordPress setup and configuration

  • Multi-page development

  • Mobile responsiveness

  • Basic SEO implementation

  • Content integration

  • Contact forms and integrations

  • ADA/accessibility enhancements

  • Performance optimization

  • Website launch support

Any services not explicitly stated in the approved scope are considered outside the scope of this Agreement.

2. Project Timeline

Project timelines are estimates and depend heavily on Client responsiveness, feedback, approvals, and timely delivery of requested materials.

The Client agrees to provide:

  • Content

  • Branding assets

  • Images

  • Login credentials

  • Feedback and approvals

within a reasonable timeframe.

Delays caused by the Client may result in revised launch dates, project rescheduling, or additional fees.

If the Client becomes inactive for more than fourteen (14) consecutive days without communication, the Company reserves the right to pause the project.

Projects inactive for more than thirty (30) days may be subject to a restart fee.

3. Payment Terms

Unless otherwise stated in writing:

  • A non-refundable deposit is required before work begins.

  • Remaining balances are due according to the payment schedule outlined in the proposal or invoice.

  • Final payment is required before website launch or transfer of deliverables.

Failure to make payments may result in:

  • Suspension of work

  • Delayed launch

  • Removal of staging access

  • Withholding of deliverables

Late payments may incur additional administrative or collection fees where permitted by law.

4. Revisions

The project includes a reasonable number of revisions as outlined in the approved proposal.

Additional revisions beyond the agreed scope may incur additional charges at the Company’s current hourly or project rate.

Major structural redesigns, page additions, rewritten content requests, or functionality changes after approval may require a revised proposal.

5. Content Responsibilities

The Client is responsible for supplying:

  • Website copy

  • Logos

  • Brand assets

  • Photography

  • Videos

  • Legal policies

  • Any necessary licenses or permissions

The Company is not responsible for verifying ownership rights, copyright permissions, or trademark clearances related to Client-provided materials.

If content writing services are not included, placeholder text or AI-assisted draft content may be used temporarily.

6. Third-Party Services

Projects may rely on third-party services, plugins, themes, APIs, hosting providers, registrars, payment processors, or external software platforms.

The Company is not liable for:

  • Third-party outages

  • Licensing changes

  • Plugin incompatibilities

  • Security vulnerabilities

  • API limitations

  • Vendor pricing changes

  • Service discontinuations

Some features may require separate subscriptions or recurring fees payable directly by the Client.

7. Accessibility & ADA Compliance

Where applicable, the Company may implement accessibility enhancements and best practices; however, full ADA, WCAG, or legal compliance cannot be guaranteed unless explicitly contracted as a dedicated accessibility compliance engagement.

Ongoing accessibility compliance may require continuous audits, updates, monitoring, and legal review.

8. Search Engine Optimization (SEO)

Basic SEO implementation may include:

  • Meta titles

  • Meta descriptions

  • Heading structure

  • Sitemap configuration

  • Performance improvements

The Company does not guarantee:

  • Search engine rankings

  • Traffic increases

  • Lead generation results

  • Revenue outcomes

SEO performance depends on many factors outside the Company’s control.

9. Client Approvals

The Client is responsible for reviewing and approving:

  • Design layouts

  • Content placement

  • Functionality

  • Mobile responsiveness

  • Integrations

  • Final website appearance

Approval of milestones constitutes acceptance of completed work related to those milestones.

10. Website Launch

The Company will make reasonable efforts to ensure a smooth website launch; however, the Client acknowledges that unforeseen technical issues may occur.

The Company is not responsible for:

  • Temporary downtime

  • DNS propagation delays

  • Third-party hosting/server issues

  • Email interruptions

  • Browser caching issues

  • Platform-specific incompatibilities

11. Intellectual Property

Upon full and final payment:

  • The Client receives ownership rights to finalized website content specifically created for the project, excluding licensed or third-party materials.

  • The Company retains ownership of proprietary systems, frameworks, processes, code libraries, templates, methodologies, and pre-existing intellectual property.

The Company reserves the right to showcase completed work within portfolios, presentations, social media, marketing materials, and case studies unless otherwise agreed in writing.

12. Website Maintenance & Support

Unless included in a separate maintenance agreement:

  • Ongoing support is not included after launch.

  • Future updates, edits, troubleshooting, training, or maintenance may incur additional fees.

Emergency support availability is not guaranteed without an active maintenance or hosting agreement.

13. Hosting & Domain Services

If hosting or domain services are provided through the Company:

  • Services are subject to separate hosting or domain terms.

  • Renewals may occur automatically unless canceled in writing before renewal dates.

  • Failure to maintain payment may result in suspension or termination of services.

The Client remains responsible for maintaining accurate account and billing information.

14. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

  • Lost profits

  • Business interruption

  • Data loss

  • Cybersecurity incidents

  • Indirect or consequential damages

  • Reputation loss

  • Third-party claims

The Company’s total liability under this Agreement shall not exceed the total amount paid by the Client for the specific project giving rise to the claim.

15. Indemnification

The Client agrees to indemnify and hold harmless the Company from claims, damages, liabilities, costs, or legal expenses arising from:

  • Client-provided content

  • Copyright violations

  • Trademark disputes

  • Illegal website usage

  • Regulatory violations

  • Misrepresentation by the Client

16. Termination

Either party may terminate the project in writing.

If terminated:

  • Deposits remain non-refundable.

  • The Client is responsible for payment for all completed work and incurred expenses up to the termination date.

  • The Company reserves the right to remove staging access and suspend unfinished deliverables until outstanding balances are resolved.

17. Governing Law

This Agreement shall be governed by and interpreted under the laws of the State of Georgia, without regard to conflict of law principles.

18. Acceptance

By submitting payment, approving a proposal, signing electronically, or engaging the Company’s services, the Client acknowledges and agrees to these Terms and Conditions.